Q: Why doesn't it spray water? (1)
A: It may be that the manual water spray mode is selected, and you need to control the water spray manually with the remote control. If you need the machine to spray water automatically, please use the remote control to turn on the automatic spray mode.
Q: Why doesn't it spray water? (2)
A: There may be air trapped in the piping, which needs to be exhausted: Step 1, Fill the water tank, keep the machine upright facing up and shake it several times; Step 2, Power on and turn on the machine, then switch to manual mode; Step 3, Try to exhaust by pressing the water spray button several times until water is sprayed.
Q: Why my machine can only move downward, can not clean the whole glass?
A: If you need the machine to clean upward, you can press the "Auto Up then Down" button, the machine will move to the upper right corner of the window, and then back and forth down to clean the whole glass. Or you can directly control the machine to move upward through the "Up" key.
Q: Why does my machine make an alarm sound?
A: The alarm is because the machine is not connected to the AC power supply, please check whether the power cord is connected properly and whether the power outlet is energized.
Q: Can I use it wirelessly without power?
A: The machine needs to be linked to the power cord to work properly, the built-in battery (uninterruptible power supply system) is designed to provide suction for the machine in the event of an accidental power failure to prevent the machine from falling out of the window, and it can run continuously for a maximum of 30 minutes.